What Makes Auryc Session Replay Different?
Gain full clarity into every customer frustration across their entire digital experience
Driving 15% Revenue Increase Through Customer Experience Clarity
CarParts.com combined product analytics, voice of customer, and session replay to remove blind spots in their CX that hindered sales.
“ We’ve eliminated our data analytic blind spots to such a significant degree that the cost savings we achieved from addressing issues uncovered by Auryc allowed the system to rapidly pay for itself. ”
Simon Carpio, President of Product Management, CarParts.comRead the Case Study
“ Amazing tool. The ability to quickly view session replays or heatmaps for specific journeys/landing pages is superior to any other product on the market. The insights section allows you to build custom reports and events quickly and efficiently ”
Craig M. SVP, eCommerce & MarketingRead G2 reviews
“ They have a fantastic team. It is effortless to implement, and we get great actionable insights. ”
Kartheek V. Chief Product OfficerRead G2 reviews
“ Ease of use, it's a must-have in your web toolbox; getting actionable insights in almost real-time is fantastic; others we have tried in the past do not compare to Auryc. I would highly recommend them to any site owner. If you want to know how your visitors behave on your site, Auryc is for you. Support from the team is excellent as well ”
Roberto G. Digital Marketing OfficerRead G2 reviews
G2 Reviews Are A Win-Win For Customers and Businesses
G2 is a platform that aggregates user reviews for business software. The platform makes it easy to review any product and filters out any fraudulent or unhelpful reviews. With more than 100,000 reviews on its site today, it has become the gold standard of customer reviews in the technology world.View ALL REVIEWS
Integrations & SDKs
Working with the tools you already use to make insights easier.
You have a great technology stack, and we get it.
Our platform integrates with the most-used tools in the industry, including Analytics, CMS, CRM, Ecommerce, Data Storage, Data Visualization, Business Intelligence, Support, and native mobile applications.
We support mobile apps with the Auryc SDK.Check out our integrations
DATA SECURITY AND COMPLIANCE
Auryc's Data First Policy
We understand the importance of building trust and protecting your and your customer’s data. Auryc is both GDPR, SOC 2, CCPA, and WCAG compliant in order to provide a platform that is both secure and trustworthy.
Auryc Session Replay FAQ
What is Session Replay?
Session Replays are recordings of your customers’ web and mobile app sessions used by product teams, marketing teams, operations teams, support teams, and even finance/risk teams to quickly see what a customer sees to identify and reproduce any site issue.
More advanced Session Replay and Customer Journey Platforms, like Auryc, add privacy controls, custom sampling, analytics, segmentation, and powerful performance impact analysis to give the full context to every user session.
What makes Auryc’s Session Replay different?
Customers choose Auryc’s Session Replay because they can see the real impact of every session on their bottom line and we help them make Customer Experience initiatives ROI positive.
Brands who work with Auryc get the full context of every frustration and friction across their site or mobile app.
Auryc Session Replays are seamlessly united into a single platform that marries replays with no-code full session analytics, voice of customer and feedback surveys, predictive insights, and instant alerting to remove the tedious process of watching hundreds of session recordings that won’t relate to the issue at hand. Beyond just speed to insights, Auryc’s hi-fidelity session replays give you the power to prioritize and quantify every customer frustration based on data and contextual triggers.
Why is having full data context important with Session Replay?
What kind of data can I see with Auryc Session Replays?
In short, every click, every behavior, every error, every frustration, any customer feedback, and of course the scrubbable video of the session replay itself.
In more detail, since Auryc tracks every element of a session on web or mobile, including the DOM, you get access to a play-by-play log of every error and action along with the session replay, including:
- page views
- rage clicks
- CSS issues
- form input information (if you allow that)
Plus, you can dive deeper by understanding where they were browsing from, browser, version, OS, and device.
Plus, dive even deeper by understanding how often any errors identified in the session have showed up across all sessions for all users, the performance and revenue impact of these errors, and so much more.
How does Auryc handle personal information (PII) in Session Replay?
Does Auryc Session Replay work on Web and Mobile Apps?
Can I integrate Auryc Session Replays with my current tech stack?
How do customers rate Auryc’s Session Replay capabilities?
Diagnose, Prioritize, Fix and Elevate Your Customer Experience.
Schedule a call with Auryc to unlock real insights into the revenue and performance impact of your customers' frustration.
We pride ourselves on the success we bring our customers...
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