logo
FOR CUSTOMER SUPPORT TEAMS

“Focus on turning everyday users into customers, and further into loyal customers”

Get a complete picture of your customers, from the very first click to their last purchase. Let's show you exactly where and how to improve your conversions so you have happy customers for life.

Understand banner image

Understand Behavior

We provide you with data-driven, quantitative, and qualitative insights into what your customers do, why they do it, when they do it, who does it, and where.

One platform image

Diagnose and investigate user friction points

Are your users experiencing any pain points with your website? Is there a specific feature you would like to improve? Identify the symptoms of user abandonment and how to resolve them.

One platform image

Collect customer sentiment

Stay on top of what your customers are saying about you with Sentiment Analysis and Collect customer opinion - measure customer satisfaction by gathering feedback on your products.

One platform image

Resolve ticket faster

With Auryc Real-time Session Replay pinpoint the exact problem for any incident. Reduce your Mean Time To Resolution (MTTR) for your support teams and boost customer satisfaction.

One platform image

Driving 15% Revenue Increase Through Customer Experience Clarity

CarParts.com combined product analytics, voice of customer, and session replay to remove blind spots in their CX that hindered sales.

“ We’ve eliminated our data analytic blind spots to such a significant degree that the cost savings we achieved from addressing issues uncovered by Auryc allowed the system to rapidly pay for itself. ”

Simon Carpio, President of Product Management, CarParts.com

Read the Case Study

“ Amazing tool. The ability to quickly view session replays or heatmaps for specific journeys/landing pages is superior to any other product on the market. The insights section allows you to build custom reports and events quickly and efficiently ”

Craig M. SVP, eCommerce & Marketing

Read G2 reviews

“ They have a fantastic team. It is effortless to implement, and we get great actionable insights. ”

Kartheek V. Chief Product Officer

Read G2 reviews

“ Ease of use, it's a must-have in your web toolbox; getting actionable insights in almost real-time is fantastic; others we have tried in the past do not compare to Auryc. I would highly recommend them to any site owner. If you want to know how your visitors behave on your site, Auryc is for you. Support from the team is excellent as well ”

Roberto G. Digital Marketing Officer

Read G2 reviews
Industry

Explore Our Customer Stories

RumbleOn

Launched in 2017, RumbleOn is the nation’s first technology-based omnichannel Powersports marketplace. Headquartered in the Dallas Metroplex, RumbleOn is revolutionizing the customer experience for outdoor enthusiasts across the country by making power sport vehicles accessible to more people in more places than ever before. With years of glowing success, RumbleOn's disruptive customer-centric platform allows customers and dealers to sell vehicles online in a quick, transparent, engaging, and secure manner from anywhere in the world.

Learn More

AMResorts

AMResorts® (AMR) is North America’s fastest growing luxury leisure resort company. It is part of the brand portfolio for Apple Leisure Group, North America’s only vertically- integrated travel, hospitality, and leisure management group. AMR provides sales, marketing and brand management services to its collection of resorts, which offer high- quality Endless Privileges®, Unlimited-Luxury® and Unlimited- Fun® vacations to the luxury leisure market.

Learn More

Uncover hidden revenue within your customer experience

By identifying every friction point on your website and mobile app, we'll help you exceed your customers' expectations.